Home • privacy

GDPR Privacy Policy Statement

SolVia Rituals™ – The Way of Light. Always With You™

Last updated: 11.12.2025

At SolVia Rituals, we are committed to protecting your privacy and handling your personal data responsibly and transparently, in accordance with the UK General Data Protection Regulation (UK-GDPR), the EU GDPR (where applicable), and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and safeguard your information when you visit our boutique.

1. Data Controller

Trading name: SolViaRituals.com
Registered company: LuxiMarketing Ltd (United Kingdom)
Contact email: support@solviarituals.com

LuxiMarketing Ltd is the Data Controller responsible for your personal data.

2. Data We Collect

We may collect and process the following personal data:

  • Name

  • Email address

  • Billing and shipping addresses

  • Phone number

  • Payment information (processed securely by our third-party providers)

  • Order and purchase history

  • IP address, device information, and browser type

  • Any information voluntarily submitted through forms or customer support

3. How We Use Your Data

Your personal data may be used to:

  • Process, fulfil, and deliver your orders

  • Communicate with you about your order or support requests

  • Send boutique updates, promotions, and newsletters (only if you opt in)

  • Improve our website, products, and customer experience

  • Detect and prevent fraud

  • Comply with legal and regulatory obligations

4. Legal Basis for Processing

We process personal data based on the following legal bases:

  • Performance of a Contract: To fulfil your purchase and deliver goods

  • Consent: For marketing emails and promotional communication

  • Legal Obligation: To comply with accounting, tax, and regulatory requirements

  • Legitimate Interests: To enhance our services, prevent fraud, and improve user experience

5. Data Sharing

We may share your data with trusted third parties that support our operations, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Website hosting, analytics, and marketing providers

  • Regulatory authorities when legally required

All partners process data under strict confidentiality and GDPR/UK-GDPR compliance.

6. Data Security

We use appropriate technical and organisational measures to protect your data from:

  • Unauthorised access

  • Alteration

  • Disclosure

  • Destruction

Your payment details are processed securely through compliant third-party platforms.

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfil the purposes described in this policy

  • Meet legal and regulatory obligations

  • Resolve disputes

  • Enforce agreements

8. Your Rights

Under GDPR/UK-GDPR, you have the right to:

  • Access your personal data

  • Rectify incorrect or incomplete information

  • Erase your data (“right to be forgotten”)

  • Restrict processing

  • Object to processing based on legitimate interests or direct marketing

  • Data portability: receive your data in a structured format

9. Exercising Your Rights

To exercise any of your rights, contact us at:

📧 support@solviarituals.com

For security, we may request proof of identity.

10. Changes to This Policy

We may update this Privacy Policy periodically.
Revisions will be posted on this page, and where appropriate, communicated by email.

11. Contact Information

If you have questions about how your data is processed, please contact:

SolVia Rituals – Data Protection Officer
📧 support@solviarituals.com